Smart Locker Case Study: Tamway
RentalMachines
About
Tamway Cleaning Equipment specializes in professional car wash and cleaning supplies. They operate a self-service car wash and continuously look for new ways to improve customer experience and add value on-site.
Challenge
Before implementing Autlio’s solution, there was no option to purchase cleaning products or accessories directly at the car wash. All product sales had to happen elsewhere or during business hours, limiting both customer convenience and sales opportunities.
Solution
Tamway installed an Autlio smart locker at their self-service car wash, turning it into an on-site self-service sales point. Customers can now independently browse, purchase, and collect cleaning products, accessories, and smaller tools—quickly, contactlessly, and exactly when needed.
Results
With the smart locker in place, Tamway has opened a brand-new sales channel. What was previously not possible—on-site product sales—is now automated and available 24/7. Customer satisfaction has increased, purchasing is easy and instant, and the business earns additional revenue with no extra staffing required.
+1,200
Requests per Week
+760
New Clients per Month
+480
Remote Sales Experts
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Ralph Edwards
Marketing Manager
