Carzone carcenter
Service
About
Carzone Autokeskus is a modern vehicle service and sales center offering high-quality maintenance and repair services. Their goal is to make car servicing fast, convenient, and flexible for every customer.
Challenge
Previously, key drop-off and pick-up were only possible during working hours, limiting customer flexibility and creating extra pressure on staff. Carzone needed a solution that would allow 24/7 access to key exchange in a secure and automated way.
Solution
Carzone implemented Autlio’s smart key locker, enabling customers to independently and safely drop off or collect their car keys anytime. The system is integrated with bookings and notifications, allowing full control and traceability of all key movements.
Result
With Autlio’s solution, Carzone can now serve customers beyond business hours. Customer satisfaction has improved, staff workload has decreased, and the key handling process is now fully secure, efficient, and automated.
+1,200
Requests per Week
+760
New Clients per Month
+480
Remote Sales Experts
Results
The introduction of the smart key locker has significantly improved operational efficiency at A1 Autokeskus. Customers now enjoy the convenience of accessing services at any time, leading to increased satisfaction and loyalty. The system has also reduced staff workload related to key management, allowing employees to focus on core service tasks.
+1,200
Requests per Week
+760
New Clients per Month
+480
Remote Sales Experts
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Ralph Edwards
Turundusjuht
