A1 Carservice
Service
About
A1 Autokeskus is a car service center in Tallinn, Estonia, offering a range of automotive maintenance and repair services. They are committed to providing high-quality service and convenience to their customers.
Challenge
Previously, A1 Autokeskus faced challenges in managing car key handovers, which could only occur during business hours. This limitation caused inconvenience for customers who needed to drop off or pick up their vehicles outside of standard operating times.
Solution
To address this issue, A1 Autokeskus implemented Autlio's smart key locker system. This solution allows customers to securely deposit and retrieve their car keys 24/7 using a user-friendly interface, enhancing flexibility and customer satisfaction.
Results
The introduction of the smart key locker has significantly improved operational efficiency at A1 Autokeskus. Customers now enjoy the convenience of accessing services at any time, leading to increased satisfaction and loyalty. The system has also reduced staff workload related to key management, allowing employees to focus on core service tasks.
+1,200
Requests per Week
+760
New Clients per Month
+480
Remote Sales Experts
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Ralph Edwards
Head of Marketing
