An optional setting has been added that allows you to set a time limit before the start of the rental period, after which the customer can no longer cancel their order independently.
If the field is left blank, the existing logic applies — the customer can cancel the order until the start of the rental period.
Why this is important:
- The business owner has control over how close to the start of the rental period cancellations are still permitted.
- This prevents situations where a customer cancels at the last minute, leaving the item, room, or equipment unused, with no time left to secure a new booking.
- Clearer and more predictable booking management, especially during peak demand periods.
Who benefits from this:
Particularly for businesses where last-minute cancellations result in unfilled slots — e.g., sports courts and halls, equipment rentals, and other high-turnover booking services.
How to use:
The setting is optional and can be found in the product settings under Rental terms & restrictions. Enter the desired deadline (e.g., in days or hours before the start of the rental period) after which cancellation is no longer possible. If left blank, cancellation is permitted until the start time of the booking.
